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Anne, Princess Royal, Awards Moneypenny with OBE.j

ATLANTA (March 2024) – Joanna Swash, Group CEO of Moneypenny, which has its North American headquarters in Duluth, was appointed an OBE in the King’s Honour’s List for her services to the economy. 

The award recognizes her contribution to Moneypenny’s international growth, the strong culture originally created by the founders, the brilliant work by its management team and the jobs created both in the UK and the US. It also recognizes Joanna’s commitment to leading a business that is committed to its people, clients and the local community, as well as her work to unite the collective goodwill of cross party politicians, local authorities and so many local business leaders to drive investment in Wrexham and Flintshire (UK).

Moneypenny supports businesses of all shapes and sizes across the US and UK with call answering, live chat and bespoke and proactive customer communication services. The company, which employs over 1,000 people, has been listed in the ‘100 Best Companies to Work For’ seven times and recognized as a Great Place To Work (GPTW). 

Joanna Swash comments: “I am honored and humbled to have received an OBE in the King’s Honours list for my contribution to the local economy. It is a privilege to have been part of the strong growth story at Moneypenny and VoiceNation and I am passionate about inspiring the next generation of business leaders.”

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About Moneypenny and VoiceNation

Moneypenny and VoiceNation are America’s best virtual receptionist and phone answering providers. 

For more than 20 years, VoiceNation has specialized in custom-scripted call answering, with bilingual receptionists available to take calls 24 hours a day. VoiceNation is part of Moneypenny, a leading 24/7 provider of personalized answering services, live chat and customer contact solutions. 

Collectively, the Moneypenny Group employs over 1,200 people handling over 20 million calls and chats for thousands of businesses of all shapes and sizes – from sole traders right up to multinational corporations - across the UK and the US. For more information, visit

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